The professional administrators - especially those at higher levels - serve key roles at the boundary of the organization, between the professionals inside and interested parties - governments, client associations, and so on - on the outside. On the one hand, the administrators are expected to protect the professionals' autonomy, to "buffer" them from external pressures. On the other hand, the administrators are expected to woo these outsiders to support the organization, both morally and financially. Thus, the external roles of the manager-maintaining liaison contacts, acting as figurehead and spokesman in a public relations capacity, negotiating with outside agencies-emerge as primary ones in professional administration.
Henry MintzbergRelated topics
administration autonomy buffer figurehead inside key ones organization outside primary professional public serve spokesman support thus relations higherRelated quotes
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Neil deGrasse Tyson
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Eric Hobsbawm
On the day you officially join the organization, you will hear a noise outside your home. It may sound like the howl of a wolf, the chirping of a cricket, the engine of an automobile, the keys of a typewriter, the striking of a match, or the turning of a page. The noise will come in the middle of the night, the middle of the morning, or, in very rare cases, late in the afternoon. Ask your parents what the noise was. If they reply 'nothing,' they are replying in code, because there is never 'nothing' outside one's home. If you are interested in volunteering, answer your parents with the following question: 'If there's nothing out there, what was that noise?' We will be listening, and will know it is safe to act.
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