Masaaki Imai quotes

The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved. (Masaaki Imai)
Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement. View quote
Masaaki Imai
The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company. View quote
Masaaki Imai
Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time. View quote
Masaaki Imai
Kaizen means ongoing improvement involving everybody, without spending much money. View quote
Masaaki Imai
Progress is impossible without the ability to admit mistakes. View quote
Masaaki Imai
You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul. View quote
Masaaki Imai
All of management's efforts for Kaizen boil down to two words: customer satisfaction. View quote
Masaaki Imai