Management, in any continuously successful plant, is not related to single workers but always to working groups. In every department that continues to operate, the workers have whether aware of it or not formed themselves into a group with appropriate customs, duties, routines, even rituals; and management succeeds (or fails) in proportion as it is accepted without reservation by the group as authority and leader.
Elton MayoRelated topics
authority department leader plant reservation single working customsRelated quotes
To instigate changes toward democracy a situation has to be created for a certain period where the leader is sufficiently in control to rule out influences he does not want and to manipulate the situation to a sufficient degree. The goal of the democratic leader in this transition period will have to be the same as any good teacher, namely to make himself superfluous, to be replaced by indigenous leaders from the group.
Kurt Lewin
Analysis of a system reveals its structure and how it works. It provides the knowledge required to make it work efficiently and to repair it when it stops working. Its product is know-how, knowledge, not understanding. To enable a system to perform effectively we must understand it-we must be able to explain its behavior-and this requires being aware of its functions in the larger systems of which it is a part.
Russell L. Ackoff
Will the Leader of the House consider making proposals to improve public access and facilities for lobbyists in this building? Is he aware that in the past few weeks elderly lobbyists have been forced to wait outside in the cold and rain before being allowed in? Is he further aware that there are no refreshment facilities for people who are not in the company of a Member of Parliament, and that the facilities for disabled people are poor?
Jeremy Corbyn
The statesman who should attempt to direct people in what manner they ought to employ their capitals, would not only load himself with a most unnecessary attention, but assume an authority which could safely be trusted, not only to no single person, but to no council or senate whatever, and which would nowhere be so dangerous as in the hands of a man who had folly and presumption enough to fancy himself fit to exercise it.
Adam Smith
The mathematical framework of quantum theory has passed countless successful tests and is now universally accepted as a consistent and accurate description of all atomic phenomena. The verbal interpretation, on the other hand – i. e., the metaphysics of quantum theory – is on far less solid ground. In fact, in more than forty years physicists have not been able to provide a clear metaphysical model.
Fritjof Capra