Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect. (John Kotter)

Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.

John Kotter

Related topics

attention bit change complacency everything intellectual need perfect something start view

Related quotes

I think one of the important evolutions is that we no longer feel compulsively the need to argue, or to justify things on a kind of rational level. We are much more willing to admit that certain things are completely instinctive and others are really intellectual.

Rem Koolhaas

Trust is a core currency of any relationship. Sometimes our need to control and micromanage everything erodes our confidence in ourselves and others. The truth: People are much more capable than we think. A hearty dose of trust is often what's needed to unlock the magic. Go ahead, have faith.

Kris Carr

I was weak and pathetic and I couldn't control myself. An explanation, especially a bullshit one, doesn't alter the circumstances. I need to change, I have to change, and at this point, change is my only option, unless I am ready to die. All that matters is that I make myself something else and someone else for the future.

James Frey

But I think it's also hard to get into soccer here. I think purely on a time level on television as well because of the ad breaks. It's something to do with that as well. You can't show a complete soccer match here. Which I kind of find a bit of an odd thing.

Parminder Nagra

Being a survivor doesn't mean being strong - it's telling people when you need a meal or a ride, company, whatever. It's paying attention to heart wisdom, feelings, not living a role, but having a unique, authentic life, having something to contribute, finding time to love and laugh. All these things are qualities of survivors.

Bernie Siegel