The magic formula that successful businesses have discovered is to treat customers like guests and employees like people. (Tom Peters)

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

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Successful people ask better questions, and as a result, they get better answers.

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The way you see people is the way you treat them, and the way you treat them is what they become.

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So many people treat you like you're a kid so you might as well act like one and throw your television out of the hotel window.

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We reproach people for talking about themselves; but it is the subject they treat best.

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The most successful politician is he who says what the people are thinking most often in the loudest voice.

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