Tom Peters quotes - page 2

Leaders don't create followers, they create more leaders. (Tom Peters)
The vitality of our network will determine our professional fate. View quote
Tom Peters
Service is the highest human calling. View quote
Tom Peters
Bosses: You make your living going to meetings. Hence any meeting that does not bubble and incite enthusiasm is a forever-lost opportunity. View quote
Tom Peters
Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarity on values and without having the right sorts of values. View quote
Tom Peters
Most of their real innovation comes from the market. View quote
Tom Peters
someone with whom I co-invent the future. View quote
Tom Peters
someone with whom I have an intimate relationship. View quote
Tom Peters
The well-served customer...is an appreciating asset. Every small act on her or his behalf ups the odds of repeat business, add-on business, and priceless word-of-mouth referral. View quote
Tom Peters
In the private or public sector, in big business or small, we observe that there are only two ways to create and sustain superior performance over the long haul. First, take exceptional care of your customers ... via superior service and superior quality. Second, constantly innovate. That's it. View quote
Tom Peters
Passionate servant leaders, determined to create a legacy of earthshaking transformation in their domain create/must necessarily create organizations which are ... no less than Cathedrals in which the full and awesome power of the Imagination and Spirit and native Entrepreneurial flair of diverse individuals is unleashed ... In passionate pursuit of jointly perceived soaring purpose and personal and community and client service Excellence. (Tom Peters)
Everybody loves being recognized, in any way, large or small. ... Appreciation, applause, approval, respect-we all love it! View quote
Tom Peters
Hire for all jobs based on empathy. Employ people who care about people; everything else can be trained. View quote
Tom Peters
Machines can automate a lot of things, but design is something humans do best. View quote
Tom Peters
Tennis or finance or engineering or bartending ... this ‘simple' lesson bears repeating. ... Study! Study! Study! View quote
Tom Peters
If you want to achieve Excellence, you can get there today. As of this second, quit doing less than Excellent work. The first 99.9% of getting from here to there is the determination to do it and not to compromise, no matter what set of road blocks those around you erect. View quote
Tom Peters
in it with me for the long haul. View quote
Tom Peters
Success is about executing what you are doing today with unquestionable, breathtaking excellence. View quote
Tom Peters
The most important personal ‘core competence' by far is a rich set of relationships. View quote
Tom Peters
Do not even flippantly badmouth anybody this week. Button it up. View quote
Tom Peters
The Peters Principles: Enthusiasm. Emotion. Excellence. Energy. Excitement. Service. Growth. Creativity. Imagination. Vitality. Joy. Surprise. Independence. Spirit. Community. Limitless human potential. Diversity. Profit. Innovation. Design. Quality. Entrepreneurialism. Wow. (Tom Peters)
Ask! Interviewing/information extraction is an (exceptionally important) ‘art' that must be mastered! View quote
Tom Peters
Training in listening, in statistical techniques and problem cause-and-effect analysis, in group problem solving, in sophisticated financial analysis (for everyone)-and then constant retraining, for upgrading and learning new skills-simply must become the norm, for realtor, banker, or high-tech wizard. View quote
Tom Peters
Make the collective, professional pursuit of listening skills per se a keystone of corporate 'culture. View quote
Tom Peters
Have fun/Make it fun. ... All human endeavor is about emotion. Zest, joy, pride-and fun-are near the heart of any successful enterprise. View quote
Tom Peters